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How kamalday Handles Your Personal Data

This Privacy Policy sets out exactly what data we collect when you open an account with us, how we use it, and the rights you hold over it.

Data collected with your consentStored on secured serversYour rights always availableContact us any timeIndia-applicable jurisdiction

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What This Policy Covers and Where It Applies

kamalday Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

kamalday collects personal data — such as your name, email address, phone number, and payment details — when you register and transact on our platform. When you add funds via UPI, Paytm, or PhonePe, we receive transaction references needed to credit your account; we do not

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store your full payment credentials on our servers. This policy applies to all account holders accessing kamalday where local law permits such access. The lawfulness of data processing is determined by the jurisdiction in which you reside, and eligibility to use our platform depends on your
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local law. We process your data only for the purposes stated in this document — account management, transaction processing, fraud prevention, and communication — and do not sell your data to third parties.

Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

REACH OUR PRIVACY TEAM

Contact Us About Your Privacy

If you have a question about how we use your data, want to request access to the information we hold about you, or wish to raise a concern, our privacy support team…

Email Support Write to our privacy team at the dedicated address listed in your account dashboard. We aim to respond to all data-related queries within 72 hours of receipt, Monday through Sunday.

Live Chat Open the live chat widget from any page on kamalday.net and select the privacy or account category. An agent will take your data query and escalate it to our data team if required.

Account Portal Log in to your kamalday account, head to the Settings section, and use the Privacy Request form to submit a data access, correction, or deletion request directly, with a documented record.

HOW WE PROTECT YOUR DATA

Data Handling, Cookies and Account Security

We apply multiple layers of protection across every part of your account to keep your personal data secure and accessible only to you and our authorised staff.

Data Storage and Retention

We retain your account data for as long as your account remains active and for a period required by applicable law thereafter. Once the retention period ends, data is deleted from our systems using secure erasure methods.

Cookie Policy

Our site uses session cookies to keep you logged in and analytics cookies to understand how pages are used. You can manage cookie preferences through your browser settings at any time without affecting core account functions.

Account Security Practices

Passwords are hashed before storage and never visible to our staff. Two-step verification is available in your account settings and we strongly encourage you to enable it to protect your login from unauthorised access.

Data Access Requests

You have the right to request a copy of all personal data we hold about you. Submit a request through the Account Portal or email our privacy team and we will prepare your data export within the legally required window.

Data Correction and Deletion

If any data we hold is inaccurate, you can request a correction through your account settings or via our support channels. Deletion requests are reviewed against our legal retention obligations before processing.

Third-Party Data Sharing

We share data only with payment processors such as UPI, Paytm, and PhonePe gateways, identity verification services, and fraud prevention partners — strictly for the purpose of running your account securely and lawfully.

Frequently Asked Questions About Your Privacy

We have gathered the questions we hear most often about data, privacy, and account rights. If you do not find your answer here, reach out to our privacy support team through any of the contact channels listed on this page.

We collect your name, email address, phone number, date of birth, and address for identity verification. When you make a deposit via UPI, Paytm, or PhonePe, we also receive the transaction reference needed to credit your wallet.

We share data only with service providers essential to your account — payment gateways, identity verification partners, and fraud prevention systems. We do not sell your personal data to advertisers or unrelated third parties under any circumstances.

Your data is kept while your account is active and for the minimum period required by law after closure. Once that period passes, we delete your records using secure erasure processes that leave no recoverable copy on our servers.

Yes. Submit a data access request through the Privacy Request form in your account settings or email our privacy team. We will compile and send your data export within the timeframe required by applicable data protection law.

Log in, go to Settings, and use the Privacy Request form to flag inaccurate data or request deletion. Our team reviews each request against legal retention rules and will confirm the outcome within the required response window.

We use session cookies for login continuity and analytics cookies to see which pages are most useful. You can adjust or block cookies in your browser settings at any time; doing so will not prevent you from accessing your account.

Contact our privacy support team immediately via live chat or email. We will investigate, secure your account, and notify you of our findings. Enabling two-step verification in your settings helps prevent unauthorised access going forward.

How kamalday Handles Your Personal Data

Contact Us About Your Privacy

Data Handling, Cookies and Account Security

Data Storage and Retention

Cookie Policy

Account Security Practices

Data Access Requests

Data Correction and Deletion

Third-Party Data Sharing

Frequently Asked Questions About Your Privacy

01 What personal data does kamalday collect when I open an account?

02 Does kamalday share my data with third parties?

03 How long does kamalday keep my personal data?

04 Can I request a copy of the data kamalday holds about me?

05 How do I ask kamalday to correct or delete my personal data?

06 How does kamalday use cookies and can I turn them off?

07 What should I do if I think my account data has been accessed without my permission?

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